Mon-13-10-2014, 20:59 PM
(Mon-13-10-2014, 20:45 PM)Cheryl75 Wrote: I rang the hospital today to see if I could speak to someone to change the appointment today and was met with an answering machine advising me that the person is not in the office until tomorrow and so I await a call back then.
I knew that I shouldn't be waiting for the next batch of medication, but the snotty receptionist wouldn't budge. When I saw the consultant he said he needed to see me in 4 weeks time to monitor how I was doing. When my appointment came through it was for 7 weeks and not the 4 weeks he requested. I rang straight away to change it but was told there is nothing we can do as we have no appointments in 4 weeks.
I work for the NHS and know that prescribed medication needs to be continued otherwise you have to start again, and its not as if my own doctor can prescribe it - the only person allowed is the consultant at the hospital!! It is so frustrating that you cant get through to someone who can do what needs to be done.
I will keep you posted tomorrow. Lets hope I get somewhere.
Thanks guys
Just a suggestion
When you ring in the morning ask to speak not to the receptionist but to the specialists secretary they are more friendly than the receptionists and may understand your predicament more
Get the name of the person who says there's nothing they can do and tell,them you will,be reporting them. Tell,them you don't need to bring the appointment forward, you can have a blood test at your doctors it's just a 3ml purple tube and a 6 ml yellow tube that will,tell,them if it's ok but you do need the tablets I know only the hospital can prescribe them..... But there must be more than one consultant or registrar that can prescribe.
If they say no report them for negligence...