Question

[Kat]

Why does the Support Psoriasis Club keep showing that it has a new unread post when it doesn't?

[Kat]

I marked it read and the + sign disappeared. Pretty sure I did that before but we'll see......

Nevermind Fred, I'll let you know if it's not cleared up for me.

[Fred]

It could be a cache issue either on your device or the software, I'm thinking it's your device as I'm not seeing it. But I will rebuild the counters and cache on the software just to be sure.

You could try going to the forum board directly here Help using the forum and click where it says "mark this forum read" top right.



Let me know if it's still not right and we'll go from there.

*I'll move this thread to help using the forum. 

[Kat]

It could be a cache issue either on your device or the software, I'm thinking it's your device as I'm not seeing it. But I will rebuild the counters and cache on the software just to be sure.

You could try going to the forum board directly here Help using the forum and click where it says "mark this forum read" top right.



Let me know if it's still not right and we'll go from there.

*I'll move this thread to help using the forum. 

Yeah I marked it read and it disappeared. Thought I had tried that before I posted but evidently I hadn't. It was just weird and had me trying to find the unread post (that wasn't there) Seems to be all good now. Thanks!

[Kat]

It followed me to this thread!!

I clicked on mark all read for this thread and it cleared it up. 

I'll reset things on my end and see if keeps it from happening.

[Fred]

It followed me to this thread!!

I put a temporary divert in, 3 days I think.

But do let me know if you get any other problems.